Despite recent social media entrants such as Snapchat or Pinterest, Facebook continues to be the platform of choice for engaging with users. Its ability to captivate users' attention is what makes it so effective for businesses to reach new customers. Statistics reveal that people use Facebook (and its related properties) every single day.
With such broad reach, any entrepreneur or small business owner looking to grow their online presence should not overlook Facebook.
Creating a business page is a great first step, but this action alone is not enough to stand out. You should be up to date on all the latest strategies to captivate your audience, turn them into leads and convert them into customers.
Here are 25 effective, yet easy-to-follow Facebook marketing tips and tricks that will help you generate sales for your business. And best of all, these are tips you can implement for free today. All you need is to put in some time and dedication.
How to get started1. Create a business page, not a personal profile.This is something a lot of entrepreneurs starting out on Facebook often get confused about. If you create a regular (personal) Facebook page with your business name and details, it is not a business page as per Facebook's rules and regulations. Facebook recognizes personal and business pages as different. You should have a dedicated business page.
To create your business page on Facebook, you can simply click on the Pages section on Facebook.com, followed by the Create Page button. The advantages of business page differ from those of a personal page. With a business page:
Perfect your profile3. Capture attention with a cover photo.A picture speaks a thousand words. Convey the essence of your business with a well-thought-out cover photo. In general, it is recommended to use an 851x315-pixel photo as the cover of your Facebook business page.
Keep the following points in mind while uploading a cover photo for your Facebook business page:
Here, visitors can learn more about your product offering, website URLs, Instagram pages, and other relevant information about how they can reach you. Be smart; make good use of these sections.
Maintain your brand6. Respond quickly to messages. While the intention behind a Facebook business page is to better connect with customers, why not prove it? The more responsive you are to customers' requests and private messages, the more responsive "stamp" you are likely to get on your page.
You might have seen badges for businesses indicating how quickly they respond to messages, such as "very responsive," "typically replies within a day," etc. Though responding is not mandatory as per Facebook rules, it serves as social proof that you care about your customers by answering their questions or concerns.
7. Share your achievements.Your business has come a long way to reach where you are at today. You have had several achievements along the way. Share such milestones with your followers and let them join in too. For example, share a post when you reach your first 1,000 likes, first 100 customers or second anniversary. When creating a page post, simply select a Milestone to add and share your achievement.
8. Create call-to-action buttons with a purpose.Business pages on Facebook have a unique advantage. As a business owner, you can add a call-to-action button to your business page.
For example, you can add a Sign Up, Contact Us, or Book Now button, along with the corresponding details. These buttons can link to your Registration page, Contact Us page, or Order page accordingly. Thus, when a user clicks on a button, the corresponding actions happen instantly, making it easier for customers to complete their desired objective.
9. Customize your tabs.If you have many sections, such as Contact Us, Careers, Products, About Us, on your website, you can showcase them as tabs on your business page. Visitors will find it convenient to select what they want and be redirected to the corresponding pages of your website.
You can do this by signing in to your Facebook business page, selecting the More tab and then Manage Tabs from the dropdown list.
10. Focus on creating quality posts.Gone are the days when bloggers posted average content on their websites and social media accounts just so they continued showing up in the newsfeed. Social media algorithms have changed. Quality matters now.
Produce high-quality posts rather than quickly publishing posts that have less-valuable content. Learn how to write better posts by following and learning from top accounts in your niche. Add compelling videos, images, infographics and other facts to make your content lively and informational.
11. Learn when to post.Though there are no hard-and-fast rules for posting on your page, statistics reveal some interesting facts about the best day and time to post on Facebook to garner the most engagement.
Every Wednesday at 3 p.m. (in your local or primary target audience's time zone) is a good starting point. You can also try posting on weekends and between 1 p.m. and 4 p.m. on Thursdays and Fridays. Fridays are generally the highest engagement days. If you want to share good news or a milestone, do it on a Friday.
Avoid posting on weekends before 8 a.m. and after 8 p.m. People are busy on the weekend and tend to be less attentive during these times.
12. Be innovative and interesting.Resist the temptation to share basic updates. Readers should enjoy viewing your posts and content. Whenever you post, try to make it interesting, important and informative. You can improve engagement by adding captivating images, videos, polls and other interactive content.
13. Offer value and freebies.Promoting only your products will quickly turn off your followers. Consider sharing some interesting facts or news that is in line with your product. For example, if you sell handmade beauty products through your Facebook page, talk about the benefits of organic ingredients, or homemade DIY recipes. Readers are more likely to be interested in your posts and may consider buying your products along the way.
14. Make sure your meta descriptions are complete.Understand that when you share a link from your website to your business page, Facebook pulls the description text based on metadata. As a result, it's important to make sure that your website page has a detailed meta description. The same applies to images on your pages.
15. Do not include long URLs.When sharing a post, the corresponding URL innately gets attached with the post. When your page followers click on the post, they are automatically redirected to that URL. You do not need to add a link again. If you wanted to add a separate link, try Bitly to improve the appearance of your URL.
16. Include eye-catching images with your posts.Studies found that posts with compelling images are more attractive to readers and will draw followers in versus posts that do not have images. Boost your user engagement by adding images to your content, and get more readership and views to your website.
17. Touch up your images.Before posting on your Facebook page, make sure that your images are visible and appealing. If not, you can edit your images using formatting tools. However, don't over edit so that your image looks too artificial or inauthentic. It's best to adhere to Facebook's recommended dimensions image posting guidelines and dimensions.
18. Boost engagement by including videos.Posting videos on Facebook pages garners increased engagement. Post videos and, preferably, live videos to boost audience views for your page.
Measure your performance19. Improve your posts with Facebook Insights.Using Facebook Page Insights, the analytics tool from Facebook, you can understand how your posts are doing. This tool provides reports like the number of visitors, views, likes and other details for your page. Facebook Page Insights is helpful in analyzing the effectiveness of your posts and measuring how your website is benefiting from a Facebook business page. Insights can be found in the top navigation bar of your business page.
20. Plan ahead.Plan out all important calendar events that may be relevant to your audience and potentially on a global scale too. Holidays such as Mother's Day or Thanksgiving are great opportunities to share relevant related content. For this, you may want to plan ahead and schedule your posts accordingly.
21. Keep learning.To stay in touch with new trends, as well as new tips and tricks to attract customers, it is important that you always keep learning. For this, where better to get new information than Facebook itself? You can subscribe to Facebook's official blog and read their posts periodically. This valuable resource lets you do more with your business page.
22. Install Facebook's social media button on your website.Once your page is set up, do not forget to add Facebook's widget and social share buttons to your website. This way, visitors can like and follow your business page directly from your website. Another advantage is the social proof this provides as your visitors can see how many followers you have and that you are active on social media.
23. Test your posts.Suppose you share a video or image post and analyze the metrics of that post. For your next post, try changing the content a bit, shortening the video length or using a different meta description to see if there are any notable differences in views, likes and shares. This optimization method serves well in improving your posts and seeing what resonates with your followers.
24. Gain from advertising tools of Facebook.You have done your part in promoting your website through your Facebook page. Congrats! Why not reap more benefits by making use of Facebook's advertising tools? You can try boosting your posts or running purchase conversion ads using Facebook Ads Manager. With some experimentation, you can improve your results and expand your audience.
25. Better understand your audience.Facebook Audience Insights is a tool that lets you better understand insights about your audience. This can help in building better personas and determining what messaging resonates the best. This is one of Facebook's most underutilized free tools, and it will definitely make a difference for your business.
With these 25 tips, you are ready to master social media on Facebook and reap the rewards for your business. As a bonus, consider applying these Facebook marketing strategies. All the best!
Jun 27, 2019 by Gabrielle Pickard-Whitehead In Marketing Tips
The average email open rate for all industries in the United States equals 18%. And the average click-through rates on emails amounts to 2.69.% But the average click-to-open rate stands at 14.10%.
The percentages appeared in the findings of Campaign Monitor’s latest research on Email Marketing Benchmarks by industries.
Campaign Monitor specializes in helping businesses gain loyal customers through personalized email campaigns. The company analyzed millions of email campaigns to compile the final report.
2019 Email Marketing Statistics
The research demonstrates the importance of email marketing for small business owners. And shows why it deserves attention. Email helps small businesses attract new customers and remain competitive.
And the research also explored the industries with the biggest successes in email marketing.
The sectors with the highest open rates include non-profits, agriculture, forestry, fishing and hunting and government.
Meanwhile, industries like media, entertainment and publishing enjoy some of the highest kick through rates. Average click through rate for these industries comes to 3.02%.
What Days Do Emails Offer the Highest Impact
The analysis also explored the specific days email recipients might likely open emails. Highest open rates fall on Thursdays and average 18.6%.
But Wednesday comes in second for email open rates, with an average of 18.3% of messages being read. Sunday fairs worst for email open rates, with an average 17.1% across all industries.
The data looks at other key email marketing related metrics across the days of the week.
In summary, the research found that the best day for email email open rates is a Thursday. The best day for highest click-through rates is Tuesday. The best day for lowest unsubscribe rates is Sunday or Monday. And the best day for the highest click-to-open rates in Saturday and the best day for lowest bounce rates is Monday.
Suggestions to Improve Email Success
To help small businesses improve email open rates and the success of their email marketing efforts, Campaign Monitor recommends improving email subject lines, testing subject line length, tone and content, optimizing for previews with preheader text and ensuring relevant content is sent to recipients through personalization and segmentation.
Campaign Monitor also notes the importance of using benchmarking for improving email marketing.
“Benchmarks are useful to see how your own email program compares to industry standards. They can help establish a baseline for figuring out how and where you can improve. But we also recommend using your own past results as the benchmark. It’s one of the easiest ways to determine what success looks like for your brand,” writes Campaign Monitor in a summary of its latest Email Benchmarking Report.
Email Marketing Statistics for Click Through
The analysis also explores email click-through rates, which is the number of subscribers who click on a link or image in the email regardless of whether the recipient opened the campaign. And research found that the industries with the highest click-to-open rates are agriculture, forestry, fishing and hunting, media, entertainment and publishing and real estate, design and construction,
To improve the click-through rates of your email marketing campaigns, Campaign Monitor recommends small businesses create stronger segments. So you always send the most relevant content. But also maintain your brand voice throughout your messaging. And improving your call-to-actions through clear copy and better design.
The overall message of the report involves the importance of email marketing. And it examines the importance of benchmarking for more success. But sending the right content out to the right people also remains critical.
By Jennifer Martinez, FOX 10
June 24, 2019
PHOENIX (FOX 10) -- When people look for restaurants to visit, some may use social media to help.
Oftentimes, a picture of the aesthetics makes the restaurant a little more desirable to the eye. Now, restaurants have moved into the direction of free marketing to get more people to dine-in.
It's a trend that has been seen around the world, with people visiting a restaurant and soon enough, a photo pops up on Instagram, and maybe even Facebook and Twitter.
"To people coming, take a picture with the mural, and have a little piece of the restaurant with them wherever they go, Instagram or Facebook," said artist Gennaro Garcia.
When social media first started picking up, photos ate the food first, in a sense, as people take photos of their food.
"I think everyone's timeline got full of food," said Forbes Shannon with Tempe Public Market. "We take a lot of care on how we plate our food, because people love to Instagram their food. So, the next renovation step, we want to make sure that the restaurant was beautiful as well."
Now, it's all about the ambiance. At Tempe Public Market, they are doing a total renovation of their space, which started with built-in marketing: murals and aesthetics, offering a place where people can take a photo.
"Everywhere they go in the restaurant, to have a place where they can take a picture," said Garcia.
"What we wanted to do was build a restaurant, an actual building that had different or unique places that you can see, 'oh hey, I've been there, I've seen that wall, mural, and by the way, the food was so good," said Shannon.
It's a marketing tool that has worked for many restaurants, including Brat Haus in Downtown Scottsdale.
"In the restaurant industry, we have to do more than just provide good food and service, and we have to step in with the atmosphere," said Chad Black with Brat Haus.
Painting a ginormous mural has been a hit, with the restaurant getting tagged on social media.
"I've seen it tagged from Facebook to all over the world," said Black. "Introducing the dog and pet aspect -- we're pet-friendly -- dog birthday parties and the pet theme has really blown us and helped us."
"It's way more exciting and fun to walk into this beer garden, and see a really bright painting instead of a brick wall," said artist Geoffrey Gersten.
According to a study, more than 78% of business is attracted by social media. Depending on how often people post, what hashtags are used and how fast businesses reach out to customers that have asked questions, it's all about interaction.
So, whether a business is in the palm of the next customer's hand, one thing is for sure:
"It's built-in marketing," said Shannon. "Build a network of people that support your brand, and they reshare and repost it. That's how you can attract business organically from the ground up."
As for the Tempe Public Market, the renovations are all done, and it is now open to the public.
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